Privacy Policy

1. Introduction

At FileNest, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud storage service.

By using FileNest, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you provide directly to us, including:

• Name and email address
• Account credentials
• Payment information (for premium subscriptions)
• Profile information and preferences

2.2 Usage Information

We automatically collect certain information about your use of our service:

• IP address and location data
• Device information and browser type
• Usage patterns and feature interactions
• File metadata (size, type, upload dates)

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our service
• To process transactions and manage subscriptions
• To communicate with you about your account and our services
• To improve our service and develop new features
• To ensure security and prevent fraud
• To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Strict access controls and regular security audits
• Regular Backups: Automated backups with secure storage
• Monitoring: Continuous security monitoring and threat detection

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• In connection with a business transfer or acquisition

6. Your Rights

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Restriction: Request limitation of data processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie preferences through your browser settings.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@filenest.com: