Terms of Service

1. Acceptance of Terms

By accessing and using FileNest, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of FileNest's cloud storage service and any related services provided by us.

2. Description of Service

FileNest provides cloud-based file storage and sharing services. Our service includes:

• Secure file storage and backup
• File sharing and collaboration tools
• Cross-device synchronization
• Web and mobile access
• Premium features for paid subscribers

3. User Accounts

3.1 Account Creation

To use our service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Responsibilities

• You must provide accurate and complete information
• You are responsible for all activity on your account
• You must notify us immediately of any unauthorized use
• You may not share your account credentials with others

4. Acceptable Use Policy

4.1 Permitted Use

You may use FileNest to store and share legitimate files including:

• Personal documents and photos
• Business files and presentations
• Educational materials
• Creative projects and portfolios

4.2 Prohibited Activities

You agree not to:

• Upload illegal, harmful, or offensive content
• Violate intellectual property rights
• Distribute malware or viruses
• Attempt to hack or compromise our systems
• Use the service for spam or harassment
• Exceed storage limits or abuse the service

5. Content Ownership and Rights

5.1 Your Content

You retain ownership of all content you upload to FileNest. By uploading content, you grant us a limited license to store, process, and display your content as necessary to provide our service.

5.2 Our Content

FileNest's website, software, and branding are protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement industry-standard security measures to protect your data, including encryption in transit and at rest.

7. Service Availability and Changes

While we strive for high availability, we do not guarantee uninterrupted service. We may perform maintenance, updates, or changes to our service with reasonable notice when possible.

We reserve the right to modify or discontinue features, but we will not materially reduce service quality without providing alternatives or refunds for paid users.

8. Billing and Payment

8.1 Free Tier

Our free tier provides 150 MB of storage. Usage limits apply to prevent abuse.

8.2 Premium Subscriptions

• Subscriptions are billed in advance
• Payments are processed securely through our payment providers
• You can cancel subscriptions at any time
• Refunds are provided for unused portions of cancelled subscriptions

9. Termination

9.1 Termination by You

You may terminate your account at any time. We recommend downloading your data before termination.

9.2 Termination by Us

We may terminate or suspend your account for violations of these Terms. You will be notified of the reason for termination.

9.3 Data Deletion

Upon termination, your data will be deleted according to our data retention policies. You can request data export before termination.

10. Disclaimers and Limitations

10.1 Service "As Is"

FileNest is provided "as is" without warranties of any kind. We do not guarantee error-free operation or uninterrupted service.

10.2 Limitation of Liability

Our liability is limited to the amount you paid for the service in the 12 months preceding the claim. We are not liable for indirect damages or data loss.

11. Indemnification

You agree to indemnify and hold FileNest harmless from any claims, damages, or expenses arising from your use of the service or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

13. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes via email or service notifications. Continued use of the service constitutes acceptance of updated Terms.

14. Contact Information

If you have questions about these Terms, please contact us at support@filenest.com: